WorkLife Resource Navigators support people with the real life challenges and opportunities that traditional employee benefits can’t meet.
Where do you start to organize care for an older parent, negotiate a bill in collections, understand the mortgage process, choose a therapist on a sliding scale, or find money for groceries when you’re behind on bills?
With WorkLife, your employees have a familiar face they can call, text, or email whenever they have a question, a concern, a worry, or a goal.
We guide them to come up with a plan, connect to the right resources, and encourage their progress along the way. We build trust so they know we’re here for them the next time too.
Employees who work with a WorkLife Navigator are less stressed, less distracted, more present, and more likely to stay at their company.
We also think long term, helping your employees build the knowledge and skills to tackle future challenges and progress toward their goals.
Who are the WorkLife Resource Navigators?
WorkLife Resource Navigators have the ability to sit down with someone feeling stressed or overwhelmed, to sift through all the thoughts and worries, consider their options, and decide how to take action.
We hire people who are empathetic listeners, tenacious problem solvers, and natural connectors. Resource Navigators often have years of experience in case management or social work. They are housing advocates, youth counselors, job coaches, and community organizers.
Along with their experience, we train every Navigator in skills like financial coaching and motivational interviewing so they are ready to adapt to any situation an employee brings.
What can Navigators support people with?
WorkLife Resource Navigators bring a flexible toolkit to support employees with anything that might keep them from being physically or mentally present at work. Some (but nowhere near all) of those are:
- Rental assistance and utility subsidies
- Stress and mental health
- Relationships and family responsibilities
- Budgeting and household expenses
- Reliable transportation
- Affordable childcare
- Goal setting and building healthy habits
- Education and career advancement
- Building emergency savings
- Retirement planning
- Buying a home or car
- Understanding and using employee benefits